More Random Issues, Vol. 6, Issue 15

Dear Etiquetteer: I need your guidance. A cousin of mine, with triplets, works two jobs (one of which is as a waiter at a local restaurant) while his wife stays at home with the kids. Money is tight for them. I just received from them a gift certificate large enough to cover a lovely dinner for two at my cousin's restaurant with a little note that he is always there waiting on table on Saturday nights. I have no trouble with the hint that I should dine on a Saturday night. My quandary is, if he is my waiter that evening, does one tip the waiter/donor when the account is tallied? Dear Diner: How does one tip one’s host? Such an interesting query. If your cousin was entertaining you in his own home, tipping would be out of the question. Were your cousin the owner of the restaurant, and waiting on your table, tipping would again be unthinkable. But in this case – in which one’s benefactor is also an employee – Etiquetteer thinks one would tip as one ordinarily does when the service has been exceptionally good. Etiquetteer knows how very much waiters depend on tips to supplement their meager salaries, and Etiquetteer finds it too great an extension of your "host’s" hospitality to omit a gratuity. And if you really found everything to your liking, you could send a little basket of edible treats to your cousin’s home the next day, to return the hospitality of their gift certificate . . . and make a reservation at the restaurant for another Saturday night. Dear Etiquetteer:My mother, who works at a local college, has an antisocial boss who turns around when he sees her coming in his direction, so he doesn't have to say hello. Last week, she and her colleagues received this missive. I'd love to have your expert take on this latest social anomaly. By the way, he is loathe to meet face-to-face. As to handwritten notes, do octopi fly?P.S. Grammatical errors and typos in letter (sic). In an effort to reduce the amount of e-mail I generate, effective today, I'mgoing to experiment eliminating most, if not all, "thank you" messages.In lieu of these, I'll try:* assuming you understand that I always appreciate your good work* picking up the phone and thanking you* thanking you in person as we meet face-to-face in a meeting or on campus* sending you a handwritten thank-you note Basically, I wanted to to know that I appreciate all you're doing for [Insert Name of Local College Here] despite you're not necessarily receiving a "well done" e-mail message from me to clog your inbox. Dear Skeptical: At first glance, Etiquetteer has to wonder why this man was put into a supervisory position. So often in academia, and even in large corporations, the only way talented people can advance is by becoming supervisors. But talented people are not always effective supervisors, which leads to communications problems like this. Surprisingly, Etiquetteer likes the idea of reducing the amount of e-mail going around, but it is never good form to assume that one’s employees "know" one thinks highly of their work. Etiquetteer wishes your mother’s employer had just started writing Lovely Notes to thank employees without this clumsy e-mail announcement. As it is, those Lovely Notes had better be extra lovely and he’d better not be seen dodging his staff, as your mother has witnessed, to keep from talking to them. Etiquetteer cordially invites you to join the notify list if you would like to know as soon as new columns are posted. Join by sending e-mail to notify <at> etiquetteer.com.